Call Center Representative  
BPO Solutions (PVT) LTD   More jobs from this company

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Job Title:   Call Center Representative
Category:   Client Services
Total Positions:   5
Job Location:   Lahore
Gender:   No Preference
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 25,000 to 60,000 per Month
Apply By:   Aug 15, 2019
     
     
 
Job Description:

This is a fantastic opportunity to join an international recruitment firm and add value in a critical part of the recruitment process i.e. candidate interviews.

  • Job title: Call Center Representative / Interviewer 
  • Salary: 30,000 to 60,000 PKR + Commission depending on experience
  • Location: DHA Main Boulevard Lahore
  • Shift: Second Shift (Afternoon 1:00 PM to 10:00 PM) Monday to Friday

Responsibilities:

  • Following a script to interview job seekers but also using your initiative to ask additional questions in order to get further clarity.
  • Taking detailed interview notes and emailing them across to the relevant UK based Recruiter in the team
  • Selling jobs to candidates (not all job seekers are actively seeking work, therefore, some will need persuading)
  • Communicating clearly and effectively
  • To search and find suitable candidates (CV Sourcing) from online job boards and candidate databases.
  • To search and match the right candidates on LinkedIn to the job vacancies.
  • To advertise vacancies and placing adverts on various job boards.
  • To communicate with international clients on email.

 Essential Requirements

  • Excellent command of written and spoken English.
  • Minimum 1-year call centre experience (UK, USA or Canadian campaigns)
  • Spoken English must be in the UK (or other Western) accent
  • Must enjoy talking to people (via phone), as this role is all about people!
  • A true professional with a positive attitude.
  • Able to work honestly and ethically.
  • Must be able to work in a fast past and dynamic work environment.
  • Very well organised and reliable.
  • A Team player.
  • An excellent communicator.
  • The ability to persuade and influence without being pushy or aggressive.
  • Excellent customer service skills.
  • IT literate with good knowledge of Microsoft Office and Skype.
  • Must be able to work second shift (01:00 PM to 10:00 PM) Monday to Friday
  • Candidates with experience in the Recruitment industry would be preferred.

This is not a simple call centre agent role. We are offering you a rewarding and challenging career in a growing company in the recruitment industry.


Company Information
 
Company Name:  BPO Solutions (PVT) LTD
Company Description:
pBPO Solutions is Business Process Outsourcing company. That provides Call centre services./p

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