Customer Support Agent  
Digitech Outsourcing Solution PVT LTD   More jobs from this company

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Job Title:   Customer Support Agent
Category:   Client Services
Total Positions:   1
Job Location:   Lahore
Gender:   No Preference
Age:   18 to  years
Minimum Education:   Bachelors
Career Level:   Entry Level
Minimum Experience:   2 Years
Salary Range:   PKR 35,000 to 45,000 per Month
Apply By:   Jan 18, 2019
     
     
 
Job Description:

We are seeking an experienced call center agent for Inbound Customer Support position for US based clients. This position does NOT involve Telemarketing or cold calling.


We offer excellent work ethics, professional environment, support by senior members and a prime location at Model Town Link Road, Lahore. This is a career growth opportunity for right fit with QA bonuses.


You will be required to answer phone calls, emails and chats; primary duties include:



  • Answering phone calls professionally

  • Providing Customer Support for our clients based in US

  • Assisting customers with their issues and/or responding to their inquiries

  • Making follow up outbound calls as needed

  • Responding to emails and live chat inquiries


You are a great fit if:



  • You can speak English fluently and in neutral or US accent

  • You can deliver excellent Customer Service

  • You have patience

  • You have good system handling and can work efficiently on computer / laptop

  • You are hard working and looking for long term career job


Job timings will be from 6pm onwards (US hours). Salary package is 30,000 to 35000 during probation and 40,000 after probation + Performance incentive upto Rs. 5000 as well as option to work extra hours.


Serious Candidates Apply today


! Medical Insurance to be offered soon.


Required Skills:
English Fluency,English grammar

Company Information
 
Company Name:  Digitech Outsourcing Solution PVT LTD
Company Description:
We are a BPO company providing Call Center BPO services to clients around the world.

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