| Job Title: |
|
Phone Banking Officer |
| Category: |
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Telemarketing |
| Total Positions: |
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1 |
| Job Location: |
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Karachi |
| Gender: |
|
No Preference |
| Age: |
|
22 to 28 years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
Less than 1 Year1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
May 25, 2018 |
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| Job Description: |
Job Description
- Provide customer service through phone banking channel.
- Meet all service standards and quality parameters on all calls.
- To up sell product/ services and maintain customer relation through phone banking channel.
- To ensure that all customer queries and complaints are addressed within the minimum possible time. (attempt one call resolution to customer issues)
- To track complete call information and follow up for any post call processing necessary for customer inquiry.
- To ensure that he/she is updated on all latest products, policy, update and procedure.
- Extra projects as designated by the management.
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| Company Information |
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Company Name: Abacus Consulting
Company Description:
For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p
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