· Coaching, inspiring and motivating a lead generation team.
· Ensuring the team meets the daily/weekly lead generation and sales target.
· Team development and performance management.
· A good understanding of the market dynamics in the respective sector.
· Developing strategies to guarantee success and growth.
· Developing and maintaining relationships within the team.
· Handling customer complaints and enquiries.
· Monitoring random calls for quality assurance.
· Forecasting and analyzing sales data.
· Regular reporting of KPIs to Directors
· Keeping to targets and managing KPIs.