Customer Service Officer  
SUBLIME   More jobs from this company

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Job Title:   Customer Service Officer
Category:   Client Services
Total Positions:   1
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 0 to 0 per Month
Apply By:   Mar 6, 2023
Job Description:

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. The successful candidate will be responsible for providing outstanding customer service to our clients and ensuring their needs are met in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via email and chat in a prompt and courteous manner.
  • Resolve customer complaints and inquiries efficiently and effectively.
  • Maintain a high level of product knowledge to effectively assist customers.
  • Manage customer account information, including updates and changes.
  • Collaborate with internal departments to resolve customer issues.
  • Meet or exceed performance goals and customer satisfaction metrics.

Company Information
Company Name:  SUBLIME
Company Description:
SUBLIME is Pakistan’s leading eCommerce company with a dedicated team of professionals who are constantly looking to innovate. We are committed to providing customers with the highest quality products, unparalleled service, and an overall exceptional experience when shopping through our brands.

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