Job Title: |
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Call Center Representative |
Category: |
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Telemarketing |
Total Positions: |
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10 |
Job Location: |
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Islamabad |
Gender: |
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No Preference |
Age: |
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18 to years |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Intern/Student |
Minimum Experience: |
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Fresh |
Salary Range: |
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PKR 17,000 to 60,000 per Month |
Apply By: |
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Feb 24, 2022 |
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Job Description: |
Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation.
They often have the following responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
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Company Information |
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Company Name: BraineX Company Description:
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