• Act as a first contact person of company to interact with customers. 

• Interact with customers’ for their queries / concerns.

• Ensures customers’ satisfaction with accurate info & procedures.

• Maintain a positive, empathetic and professional attitude toward customers at all times.

• Keep records of customer interactions, comments and complaints.

• Manage customer information material, i.e, maps, brochures etc

• Communicate with customers through postal/telephone & keep/maintain its record.

• Develop innovative ways to communicate the company message to existing customers.

• Support management in day to day activities.