| Job Title: |
|
Senior Customer Support Representative |
| Category: |
|
Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Karachi |
| Gender: |
|
No Preference |
| Age: |
|
25 to years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 30,000 to 35,000 per Month |
| Apply By: |
|
Nov 13, 2021 |
| |
|
|
| |
|
|
|
|
| Job Description: |
Facon is looking for a Senior Customer Support Representative who can interact with our customers, manage queries and complaints efficiently & effectively.
- Ensure that our customers have a great experience using our service by responding to their queries, requirements, correspondence by different communication means.
- Evaluate customer needs resolve etc.
- Identifying new opportunities and making new strategies for bringing change in process.
- Able to utilize customer feedback to recommend product and service improvements
- Must be responsible to get in touch with our customers.
- Should be able to communicate fluently with the customers.
- Manage Team concerns and resolving any queries.
-
Qualification: Bachelor’s / A' Levels
-
Experience: Should have at least 1 year of relevant experience (Prior experience in leading a team will be plus).
-
Salary Range: 30000 to 35000.
-
Skills: Excellent problem-solving, time management & soft skills.
- Must be Fluent in English.
- Positive personality and attitude.
- Having good typing speed.
|
| Company Information |
|
|
Company Name: FACON
Company Description:
p./p
|
|
