Customer Services Representative  
Whispering Pines   More jobs from this company

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Job Title:   Customer Services Representative
Category:   Client Services
Total Positions:   4
Job Location:   Islamabad
Gender:   Female
Age:   20 to  years
Minimum Education:   Bachelors
Career Level:   Experienced Professional
Minimum Experience:   2 Years
Salary Range:   PKR 30,000 to 50,000 per Month
Apply By:   Jul 18, 2021
     
     
 
Job Description:

Shifts: Morning & Evening.


Shift Timing: 10 Hours.


6 days a week with one off day.


Training Period two weeks ( Paid )


Candidate must be having the background and a good concept of a Professional Client Dealing, Must be efficient and have the capability to perform multiple tasks at a time.


Managing incoming calls and customer service inquiries



  • Generating sales leads that develop into new customers

  • Identifying and assessing customers’ needs to achieve satisfaction

  • Manage large amounts of incoming calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file


The candidate must have good communication skills. ( Listening, Speaking)


Selected Candidates after resume evaluation will be contacted at their email address.


Females are encouraged to apply.


Company Information
 
Company Name:  Whispering Pines
Company Description:
In the heart of the Margalla Hills, Whispering Pines is a practical “Dream Land”, designed for those who are looking for an exclusive tourist experience. Located 19 Km from F6 Islamabad (35 mins drive) with 4500 feet elevation makes it a must-visit place for adventure and nature lovers. Development at Whispering Pines is ongoing, but the first phase is 100% complete and ready to offer to our esteemed guests.

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